M&S fashion rivals ‘benefited from its pause on on... The Guardian

M&S fashion rivals ‘benefited from its pause on online orders after cyber-attack’

The Guardian June 23, 2025

<p>Marks &amp; Spencer’s sales slumped, while Next, Zara and H&amp;M experienced pickup, analysts say</p><p>Next, Zara and H&amp;M all benefited from extra sales when their rival Marks &amp; Spencer was forced to halt orders on its website for almost seven weeks after a major cyber-attack that weighed on its own sales.</p><p>Clothing sales at M&amp;S slumped by a fifth in the four weeks to 25 May compared with the same period a year before after the website, which usually accounts for a third of M&amp;S’s clothing and homeware sales, stopped taking orders. Sales had soared 11.5% in the prior three months, according to the latest figures from analysts at Kantar.</p> <a href="https://www.theguardian.com/business/2025/jun/23/m-and-s-fashion-rivals-benefited-from-its-pause-on-online-orders-after-cyber-attack">Continue reading...</a>

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