How Denmark ending letter deliveries is a sign of the digital times | BBC News

A steep decline in letters being sent by post means Denmark's national postal service, PostNord, will cease letter services at the end of the year.

It will bring to an end four centuries of letter deliveries by the state-owned operation.

A third of its workforce is being let go, as it sheds 2,200 positions in its loss-making letter arm - instead focusing on its profitable parcel business, creating 700 new roles.

And the trend isn't just happening in Denmark - physical mail has dropped by 30% or more from its historical peak across all major global markets, according to a report by consultancy firm McKinsey.

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Post from BBC News on August 31, 2025

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