Customer Service Chatbots Are Getting Worse With AI. Fight Back | Tech Therapy

Customer service chatbot agents have been a pain for CNET's Bridget Carey this week, with AI making things worse. Co-host Scott Stein shares tips for getting to a human. Plus: Scott's first impressions of Spacetop's virtual monitor setup.

0:00 Intro
0:22 The Odyssey of Bridget's Move
1:14 AI Customer Service
9:00 Spacetop AR Laptop

Subscribe to CNET on YouTube: https://www.youtube.com/cnet
Never miss a deal again! See CNET’s browser extension 👉 https://bit.ly/3lO7sOU
Check out CNET’s Amazon Storefront: https://www.amazon.com/shop/cnet
Follow us on TikTok: https://www.tiktok.com/@cnetdotcom
Follow us on Instagram: https://www.instagram.com/cnet/
Follow us on Bluesky: https://bsky.app/profile/cnet.com
Follow us on X: https://www.x.com/cnet
Like us on Facebook: https://www.facebook.com/cnet
CNET's AI Atlas: https://www.cnet.com/ai-atlas/
Visit CNET.com: https://www.cnet.com/

#augmentedrealityapp #spacetop

Post from CNET on May 10, 2025

View Original Post